Return info
Generous Evaluation Period
We want you to be completely confident in your purchase. That’s why we offer a 30-day evaluation period or up to 50 working hours of use to ensure your equipment meets your needs. This allows you to put it to work in real conditions before making a final decision.
Return Qualifications
To be eligible for a return, equipment must be in its original condition, showing only normal signs of initial use. While standard wear is expected, any damage from misuse or modifications may impact return eligibility.
Fair & Transparent Policies
We believe in clear, upfront communication. If a restocking fee applies, it will be based on the condition of the returned equipment and disclosed in advance—no surprises, no hidden charges.
Easy & Convenient Returns
We’ve designed our return process to be simple and stress-free. Contact our dedicated customer support team, and we’ll guide you through the steps, including arranging pickup or drop-off options that fit your schedule.
Flexible Exchange & Refund Options
If the equipment isn’t the perfect fit, we offer multiple solutions—opt for a full refund or exchange it for another model from our wide inventory. Our team is here to help you find the right alternative to match your needs.